Privacy

1. Account

• First name, last name, email and mobile number, to create your account, sign you in and contact you about orders.
• Your password is stored in encrypted (hashed) form, never as the password itself.
• For text-message sign-in, your mobile number and a hashed copy of the one-time code are kept until the code expires. The code is sent through an SMS service.
• Addresses you save, to ship your orders.

2. Orders and payment

• Items, prices, the recipient's address and phone, the shipping method and the order status.
• The payment status and the transaction reference the payment gateway returns. Card details are entered on the gateway page and never reach Hamina.
• Return requests and the reason you write.

3. Shopping assistant

• What you write to the assistant is sent to Hamina's server to find suitable products. Hamina does not store this text in your account or in the store database.
• If an AI text-processing service is enabled, up to 400 characters of that text, without your name or account details, are sent to it to extract search keywords and a budget.
• Suggestions are built only from store product data, not from your purchase history.

4. Contact form and reviews

• In the contact form: topic, name, email or mobile, the order code if you add one, and the message. If you are signed in, the message is linked to your account.
• In reviews: your rating, review text and display name, which are published on the product page.

5. Cookies and visit statistics

• Sign-in and cart cookies, so you stay signed in and keep your cart.
• A wishlist and compare cookie that keeps the products you saved in your own browser for up to 180 days.
• An anonymous identifier to count daily visits. Only the page address without parameters is recorded, and account, cart and payment pages are not counted. The identifier itself is not stored, only a hashed version.

6. Who sees your information

• The Hamina team, to process orders, provide support and review returns.
• A seller that ships part of an order sees what it needs to ship that part.
• The payment gateway, SMS service and email service, only as far as their task requires.
• In the store, each order is only shown to the account that placed it.

7. Correcting and deleting your information

• Correct your name, email, password and addresses from your account page.
• To ask for account deletion or anything else about your data, send a message through the contact form.

• My account
• Contact form